In this course, you will learn the most important skills and most applicable tools of successful crisis management in a fast and efficient way.
Skills you will learn
Learn how to prepare for a crisis with a Crisis Management Plan (CMP) and a Crisis-Preparedness Matrix
Successfully manage through a crisis by using an effective Incident Command System (ICS) and a clear communication strategy
Learn critical tasks and skills that leaders need to master during a crisis
About this course
Crises can neither be avoided nor accurately predicted. Crisis management is the process by which an organization deals with a major event that threatens to harm the organization, its stakeholders, or the general public.
This course explores how governmental organizations as well as private companies around the globe have prepared for crises, how they responded when they occurred, and whether they learned from the experience. This course equips you with applicable insights and practical skills for navigating critical moments – before, during, and after a crisis strikes.
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Immediate start: study when, where, and how fast you want.
Learn a new skill
With compact learning sessions, you will learn a new skill faster than ever.
Get your certificate
Download your personal certificate upon completion of this course.